U saradnji sa stručnjakom kome je engleski jezik maternji, pripremili smo zbirku koja je posebno namenjena za zaposlene u sektoru ljudskih resursa, koja će Vam pomoći da brzo ovladate HR terminologijom, efikasno vodite komunikaciju sa inostranim kolegama i saradnicima i sigurno sprovodite ključne HR aspekte na engleskom jeziku uključujući regrutaciju, razvoj ljudskih resursa, sastanke, prezentacije i pregovore!
U ovoj zbirci i na CD-u ćete naći:
- konkretna uputstva za upravljanjem svim HR aspektima na engleskom
- gotove i u praksi proverene primere korespondencije na engleskom u HR sektoru u Word formatu koji će značajno uštedeti Vaše vreme jer ih brzo i lako možete prilagođavati svojim konkretnim potrebama
- vežbe za samoprocenu znanja sa rešenjima
SADRŽAJ:
The HR-Department as Point-of-Contact for Managers and Staff
- HR-related vocabulary and phrasal verbs
- Keywords for dealing with international guests or employees (company presentation, cultural aspects…)
- Professional networking: how to make small talk
- Business correspondence: fixing appointments, providing information, rejecting someone
Recruiting
- Writing effective job descriptions
- The job interview: preparation, common questions
- Understanding contracts of employment: important phrases
Human Resource Development
- Performance appraisals
- How to give positive or negative feedback
- Dealing with complaints and conflicts
- Agreement on objectives
Meetings, Presentations and Negotiations
- Reporting HR-figures
- Convincing argumentation
- Constructive criticism and objection-handling
SADRŽAJ CD-A
- Vocabulary – exercises
- Phrasal verbs – exercises
- Small talk – examples
- Business emails – examples
- Talking about contracts – exercises
- Formal way of speaking – examples
- Informal way of speaking – examples
- Job descriptions – examples
- Job interviews – examples
- Giving positive feedback – examples
- Giving negative feedback – examples
- Tips and phrases for dealing with difficult situations
- HR reports – examples
